Katrien Willot
Social Service Coordinator
I enrolled to take part in Start-to-Lead® because I had just been promoted and now was the leader of the team in which I was previously a colleague. Not obvious at all.  In terms of content, I already had some prior knowledge, but professional leadership was completely new to me. This program was an excellent, well-structured way in which to master the basics of leadership quickly. I mostly learned more about meeting techniques, giving feedback, how to connect with my team in a different way than I did before, how to build trust, etc. My development as a manager is still in the early stages, but Fabienne has given me invaluable points of reference to which I will definitely return a number of times in the future. Just to name a few outcomes amongst others: this trajectory has made me aware of the fact that it’s perfectly normal not to master everything right away. I know now that my growth process in my role as team leader is completely normal, which took away my uncertainty and resulted in shaping positive consultations with my team members. Another great advantage for me was that I could take the course whenever and wherever it suited me. There was a lot of new information coming my way and the fact that I could plan this course myself certainly gave me some breathing space. This was an excellent program to start with for me, because it clearly showed the most important aspects of leadership. From now on, I will continue to work on my further development as a manager by continuing to deepen these important aspects.